Terms and Conditions

Service Conditions & Limitations

Canadian Property Stars reserves the right to confirm the lot / driveway / house size before commencing the service.

  • The seller is not authorised to promise specific delivery dates for any service.
  • The seller is not authorised to alter any aspect of the programs except to adjust the lot size for front or backyard lawn services only.
  • The customer agrees to provide Canadian Property Stars with timely access to their property (including backyard) in order to deliver the necessary applications/treatments/services.
  • The customer acknowledges that the lawn care services provided by Canadian Property Stars do not replace, or render unnecessary, proper watering, lawn cutting and weed management practices throughout the spring, summer and fall seasons.
  • The power raking service will remove excess moss from your lawn, but it will not completely remove all moss.

100% Workmanship Guarantee

  • Canadian Property Stars prides itself on its 100% workmanship guarantee which means that the customer does not pay until the customer is satisfied with the work performed.

Cancellation & Refund Policy

  • We understand that emergencies sometimes do arise unexpectedly. If you need to cancel a service, we request that you give 48-hour notice. A full refund will be provided for all aspects of the service not yet provided or performed. 
  • Canadian Property Stars reserves the right to cancel a service, and to provide a full refund if paid in advance, if it determines that the customer’s actual property size is larger than the size that corresponds to the quoted/paid price or is located outside of the company’s service area.
  • For sales completed in person after a direct sales interaction, the cancellation provisions of the respective provincial buyer’s/consumer’s right to cancel regulations will apply.

Sales Taxes

  • The applicable sales tax (whether provincial sales tax only or a harmonized federal and provincial sales tax, as the case may be) based on the customer’s address provided will be applied.
  • If Canadian Property Stars advertises a “Save the Tax” promotion, the company will embed the sales tax into the advertised pre-tax price for the service so that the amount payable equals the pre-tax price. For all sales, Canadian Property Stars will remit the corresponding sales tax to the relevant authorities.

Price Policy

  • Canadian Property Stars prides itself on its unique Transparent Pricing Policy for online and telephone sales. The price charged will be as advertised as long as the customer has accurately described the size of their property / home / driveway.

Cookies Policy

Last updated: April 03, 2024

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Cookies Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Canadian Property Stars, 1475 Star Top Road, Ottawa, ON, K1B 3W5.
  • Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
  • Website refers to Canadian Property Stars, accessible from https://www.canadianpropertystars.com
  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

The use of the Cookies

Type of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

  • Targeting and Advertising Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For any other web browser, please visit your web browser's official web pages.

More Information about Cookies

You can learn more about cookies here: All About Cookies by TermsFeed.

Contact Us

If you have any questions about this Cookies Policy, You can contact us:

  • By email: services@canadianpropertystars.com